• Provide exceptional customer service experience to all members, non-members and users of the facility
• Enrolling new members and assisting current members with their queries
• Greeting members and users of the health club as they come through reception
• Checking in members and verifying memberships
• Registering prospective members and guiding them to the correct person
• Providing information on classes and availability
• Handling questions about cancellation of membership
• Ensuring that adequate stocks of information, packs and leaflets are available at reception for interested parties
Ensuring the safety and security of visitors, members and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Health Club
-at least similar experience working in a Health Club
-expert in MS Office and Google Suite Applications
-knowledge in Basic Accounting
-multi-tasker
-great Organizational Skills
-customer service oriented
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