Ensures that store standards are met by providing customers with prompt service, quality beverages and products within a friendly, welcoming and clean store environment.
DUTIES AND RESPONSIBILITIES includes but not limited to following:
Welcomes and connects with customers
Determines customer needs and suggests appropriate product, offering demonstrations and samples. Remains focused on customer satisfaction, and thank every customer
Prepares beverage CCH Standard and recipe
Follows health, safety, and sanitation guidelines for all products
Serve the patrons with the available food & beverages of the cafe on time
Collect payments from customers
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
Take orders from patrons for food or beverages
Check with customers to ensure that they are enjoying their meals and take action to correct any problems
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
Prepare checks that itemize and total order costs
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
Present menus to patrons and answer questions about menu items, making recommendations upon request
Inform customers of daily specials
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