Bellboy is responsible for making a good first impression on hotel guests,
moving luggage, showing guests to their rooms and acting as a concierge.
Also to ensure guests have everything they need during their hotel stay.
Duties and Responsibilities
• Carrying the guest’s laundry from the rooms to the laundry room.
• Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
• Make travel arrangements for sightseeing and other tours. Receive, store, and deliver luggage and mail.
• Opening the front door for guests.
• Respond to bell calls from guests either from the rooms or from where they are e.g. at the door.
• Loading and unloading luggage from the vehicles that the clients either come in or are leaving the Hotel.
Skills
• Good interpersonal skills
• Good Communication Skills
• Very presentable and well groomed
• Very attentive and be able to think on his feet
• Extremely agile as the job demands speed and efficiency in its execution
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