JOB OBJECTIVE
Responsible for supervising the Boutique’s Operations to ensure delivery of outstanding and consistent customer experience.
KEY RESPONSIBILITIES
1. Supervise overall Boutique’s operations.
2. Assist Boutique Manager in manage & control store expenses
3. Assist in Creating periodical financial and non-financial reports for management.
4. Ensure that in-store image as per Brand's guidelines and enforces the implementation of visual merchandising standards.
5. Enforce the company's guidelines, policies, procedures, and instructions related to work. And ensure that all Boutique’s employees are aware and adhere to it.
6. Ensure that Boutique’s Inventory is managed efficiently to ensure the availability of merchandise and services and that it is merchandised properly, clean, and well-maintained.
7. Handling client-related issues and making sure all customer complaints are addressed and handled in a professional and efficient manner.
8. Participate in developing the Boutiques’ staff work schedules, and ensure its implementation
9. Ensure new products, new Guidelines, new Policies, and Procedures or any training materials are shared and properly explained to all Boutique staff.
10. Ensure that any client-related issue or Employee’s in-compliances is escalated when needed.
11. Ensure superior care and routine housekeeping procedures at all times.
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