We are looking for Call Center Agents in Dubai who meet the following requirements:
* Must have good English communication and customer service skills both verbal and written. Arabic speaking is an advantage.
* Proficiency with computers especially with CRM software and strong Typing / Data entry skills.
* Respond to customer questions in a polite and timely manner.
* Should be able to upsell
* Attend large amounts of Inbound / Outbound customer interactions via phone, email, chat or social media.
* Capture / Resolve customer feedback, complaints and manage as per process.
* Ability to work in a team environment of different nationalities & culture
* Flexible to work in rotational shifts (3AM logout), rotational week offs, rotational breaks and adjust to changing business requirements.
* Ready to join immediately
* Candidate only with a Positive Attitude required
* Experience: 0-1 year preferred
* Qualifications: Degree or Diploma in any discipline. Education doents should be UAE MOE attested.
* Salary: AED 2500 + incentives (Salary inclusive of transport & accommodation)
* Working Hours: 9hrs (Incl 1hr break). 6 working days a week. Rotational weekoff
* Gender: Any Gender
* Nationality: Any Nationality
* Language Skills: Fluent in English (written and spoken) is a must. Arabic & any other language is an added advantage
* Computer Skills: Basic Microsoft Office and typing
* Current Location: Dubai Silicon Oasis, Dubai. Should be available to visit for an interview on call.
* Level: Entry level
* Contract: 3 years. Quitting within contract will lead to penalty
* Visa Status: Visit or Canceled
* Benefits: Company visa, Emirates ID, Insurance and other benefits as per UAE law
* Share your updated contact number and CV
Please read carefully: Only if you feel that you meet the above criteria’s and are interested you may ***
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