We are a reputable company committed to providing exceptional services and products. We prioritize excellent customer service and are seeking enthusiastic and empathetic Customer Care Representatives to join our team.
Previous experience in customer service is a plus but not mandatory; we provide training.
Excellent communication skills, both written and verbal, with a strong focus on empathy and understanding.
Ability to handle challenging situations and irate customers professionally and effectively.
Strong problem-solving skills and the ability to think quickly and provide suitable resolutions.
Ability to work in a team and adapt to changing customer needs.
Proficiency in using customer service software and tools is an advantage.
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