Position Title: Customer Happiness Consultant
Location: Dubai
Company: Tasheel & Tawjeeh powered by Super Vision Businessmen Administrative Services L.L.C
Department: Tasheel & Tawjeeh Services
Nationality: Emirati (UAE National)
Employment Type: Full-Time
Job Summary:
We are seeking a dedicated and detail-oriented Tasheel Service Staff member to join our team at Super Vision Businessmen Administrative Services LLC. The ideal candidate will have strong typing skills, a solid understanding of UAE labor laws, and experience in handling various Tasheel services. As a key member of our team, you will be responsible for processing government services efficiently and accurately while providing excellent customer service.
Tasheel Services:
Process and manage all types of government transactions related to employment visas, labor contracts, and work permits through the Tasheel system.
Ensure the accurate preparation and submission of doents as per UAE labor law and Tasheel requirements.
Liaise with government departments and ministries to resolve any issues related to Tasheel services.
Doent Management:
Prepare, review, and submit all necessary doents related to Tasheel services, ensuring they meet the required standards.
Maintain an organized record of all processed doents and transactions.
Customer Service:
Assist clients with inquiries regarding Tasheel services, offering clear and concise explanations of procedures and requirements.
Provide excellent customer service by addressing client concerns promptly and professionally.
Compliance:
Stay updated on the latest amendments to UAE labor laws and Tasheel procedures.
Ensure all processes comply with UAE labor law and company policies.
Qualifications:
Nationality: Emirati (UAE National)
Education: High School Diploma or equivalent; additional certification in UAE labour law or related field is a plus.
Experience: Minimum 2 years of experience in Tasheel services or a related field.
Skills:
Proficiency in typing with high accuracy and speed.
Strong understanding of UAE labor laws and regulations.
Excellent communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Proficiency in Arabic and English, both written and spoken.
Preferred Qualifications:
Familiarity with the Tasheel online system and related government portals.
Experience working with government relations or PRO services.
Benefits:
Professional development opportunities.
Job Types: Full-time, Permanent
Experience:
Service: 1 year (Preferred)
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