**Location:** United Arab Emirates
**Job Type:** Full-time
**About Us:**
Rootz Organics Our eCommerce store is dedicated to promoting health and sustainability through our range of organic products. We believe in making a positive impact on communities by encouraging healthier lifestyles.
**Job Description:**
We are looking for a passionate and positive Customer Service Executive to join our team. The ideal candidate will be responsible for providing excellent customer support, resolving inquiries, and ensuring customer satisfaction. This role is perfect for someone who is enthusiastic about spreading health and wellness and enjoys interacting with customers.
**Key Responsibilities:**
- Respond to customer inquiries via email, phone, and live chat promptly and professionally.
- Provide product information, resolve issues, and ensure a positive customer experience.
- Maintain customer records and update information as needed.
- Collaborate with other departments to address customer concerns and improve service quality.
- Assist in promoting our products and services to enhance customer engagement.
**Requirements:**
- Proven experience in customer service or a similar role.
- Excellent communication and interpersonal skills.
- Positive attitude and a passion for health and wellness.
- Strong problem-solving skills and attention to detail.
- Female candidates are preferred for this role.
**Benefits:**
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Supportive and dynamic work environment.
**How to Apply:**
Interested candidates are invited to submit their resume and cover letter to *** Please include "Customer Service Executive Application" in the subject line.
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