1. Visitor Handling: Interact courteously with all visitors to establish a welcoming rapport and create a favourable first impression.
2. Request Handling: Respond appropriately to visitor’s requests for information, service or problem resolution either by meeting these needs directly or guiding the visitor to appropriate service points.
3. Customer Awareness: Make visitors aware of the range of produc to address their specific needs.
4. Service Provision: Provide simple informati services directly.
5. Reception Upkeep: Maintain an attractive reception area with display of promotional material to support the projection of professional and friendly image.
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