Deskside Support Engineers
REQUIREMENTS:
• ITIL Certified
• Fluent in spok English
• Arabic Language (spoken : as add on skill)
• Resolving PC , Laptop & peripheral equipment problems
• Knowledge of MS Windows , MS office , driver setup and other desktop applications
• Updating the tickets status and escalating to right resolver groups
• Setting up the video conference equipment & testing
• Knowledge of the network switches for end point devices & WLAN access points
E-mail Address : ***
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