Front Desk Receptionist

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Job Description

Front Desk Receptionist

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Candidate Requirements

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Maintain a neat and well – groomed appearance

· Excellent communication (both verbal and written)

· Listen actively and respond with empathy.

· Polite in answering and forwarding phone calls on time.

· Proficiency in MS word, Outlook, Excel, Internet

· Accurate and fast typing skills

· Set priorities, plan and organize tasks.

· Answer and address incoming phone calls in a timely and polite manner

· Clearly determine the purpose of the call

· Greet visitors.

· Maintain visitor register

· Offer refreshments to visitors where appropriate

· Direct visitors to correct person

· Ensure back up when absent from reception desk

· Proper Documentation.

· Monitor, Control and order office stationery supplies

· Conference room booking

· Ensure cleanliness at reception.

· Maintain and organize reading material

· Maintain a neat and well-groomed appearance

· Represent organization in an ethical and professional manner

· Maintain a complete knowledge of organizational structure, personnel names and titles

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Skills Required

• Reception

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