About Melodica Music Academy:
Melodica Music Academy is a renowned institution dedicated to the promotion of music and fostering a creative environment for music enthusiasts. We take pride in offering high-quality music education and nurturing talent. Our mission is to inspire the world through the power of music, and we are currently seeking a Senior Front Desk Officer to contribute to this mission.
Job Description:
As a Female Sales Officer at Melodica Music Academy, you will be the face of our institution and play a crucial role in providing a welcoming and efficient experience for our students, parents, and staff. You will be responsible for managing the front desk, overseeing administrative tasks, ensuring a smooth flow of operations, and promoting sales of our music education services.
Responsibilities:
Front Desk Management: Greet and assist students, parents, and visitors, ensuring a positive and welcoming experience.
Administrative Tasks: Handle a variety of administrative duties, including answering phone calls, scheduling appointments, and managing inquiries.
Student Support: Provide information and assistance to students, parents, and staff regarding classes, schedules, and general queries.
Records Management: Maintain accurate records, including student attendance, schedules, and other relevant data.
Facility Coordination: Coordinate with other departments to ensure smooth classroom operations and handle facility-related matters.
Payments and Invoicing: Process payments, invoices, and maintain financial records related to student enrollments.
Sales Promotion: Actively promote and upsell music education services to potential students and parents.
Problem Resolution: Address and resolve inquiries, concerns, or issues from students, parents, and visitors in a professional and helpful manner.
Team Support: Collaborate with other staff members to ensure effective communication and the overall efficiency of operations.
Qualifications:
Bachelor's degree or equivalent work experience in a relevant field.
Proven experience in a front desk or customer service role.
Strong interpersonal and communication skills.
Organizational skills and attention to detail.
Ability to multitask and manage time effectively.
Proficiency in using office software and equipment.
Polite and professional demeanor.
Active and Outgoing
Sales experience is a plus.
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