Are you ready to be a GM GM Security & Cleaning Services, UAE ?
If you answered ‘YES’, this role is for you.
We are recruiting on behalf of our client and looking for motivated and dynamic individuals who want to progress in h careers, if this is you, please apply via the link below via your google account.
if this is you, please apply via the link below via your google account. Only application received via the google form will be accepted.
Please note only qualified candidates will be contacted.
This is a fantastic opportunity – a stepping stone for career progression.
Job Role
In this role, you will work with the CEO / Owner and be primarily responsible for leading, developing, implementing, and managing the Security and Cleaning divisions while ensuring that the Company's business and commercial goals are met through a high level of service quality and effectiveness
The role will be responsible for overseeing departmental policies and procedures related to security and cleaning Arm while managing HR, Admin, Procurement, and IT services. In addition, the role will provide leadership and guidance to team members in a safe and efficient manner.
Head day to day operational management of the Security and Cleaning Services to ensure the provision of a high-quality FM service through a 'one team approach' with services complementing and supporting one another by proactive and strategical business planning to ensure the FM services maintain a competitive edge.
• Fulfill contractual obligations and ensure quality service delivery.
• Responsible for ensuring that customer data, records, and reports comply with all applicable legal and regulatory requirements.
• Manage / Create and monitor work schedules for all employees.
• Ensure all personnel adheres to company policies, procedures, and standards for both Security and Cleaning Departments.
• Coordinate and lead all customer-facing activities.
• Serve as the face and voice of Operations Services to customers and other internal and external stakeholders.
• You will need to pro-actively identify new means of achieving cost savings, including vendor discounts on behalf of Severity Cleaning, Security & Guarding Services LLC.
• Select and appoint vendors and suppliers, ensuring compliance with Finance - Procurement governance, including company supplier agreements.
• Actively identify new business and sales opportunities within Severity Cleaning, Security & Guarding Services LLC.
• Work to promote Severity Cleaning, Security & Guarding Services LLC.
• Ensure sales leads and opportunities are followed up, timely quotations sent, and Customers are contacted /visited to increase business.
• Actively promote the use of and review of; Corrective Action Review (CAR Log) , lessons learned, improvements and suggestions.
• Ensure efficient resource management at appointed client location(s) for both Security and Cleaning Services.
• Ensure provision of 24-hour resource backup for communications where needed.
• Demonstrate and sponsor Vision Statement, Values and its Principles of Severity Cleaning, Security & Guarding Services LLC.
• Spot review of cost estimates for the accuracy of quotations provided for Security and Cleaning Services.
• Spot review, Quality Assurance Statements, Facts information and related data.
• Take ownership of QHSSE matters in operations, including PPE (Personal Protective Equipment).
Accountabilities
This position will be measured against:
• Manage all areas of operations to ensure revenues, profits and ROI are maximized; risk is managed, costs controlled, consistent with the budget and business plans.
• Manage Cost and set up cost optimization strategies for Security, Cleaning, Marketing, HR and other related divisions.
• Develop monthly reporting aligned to Severity Cleaning, Security & Guarding Services LLC budgets.
• Manage Cost and set up cost optimization strategies for Security, Cleaning, Marketing, HR and other related divisions.
• Ensure that all resources deployed to clients are managed with cost optimization in mind, including overseeing rosters and schedules of manning.
• Oversee the Maintenance of consumable and resource allocations as per client requirements based on cost efficiency.
• Ensure the highest level of Service Quality - consistent & accurate deliverables.
• Enhance customer's perception of Operations i.e. "Good will building".
• i.e. polite, efficient and positive approach with ALL stakeholders involved across Severity Cleaning, Security & Guarding Services LLC.
• Achieve success rates in all departmental Audits.
• Performance Appraisal (PA) completion – 100% percentage
• Meet or exceed annual KPI targets.
HSSE - Health, Safety, Security and Risk (mandatory requirements)
• Comply with all Health & Safety policies and government requirements.
• Ability to set up policies, procedures and processes in line with (quality management system); ISO 14001: 2004 (environmental management system); and BS OHSAS 18001: 2007 (occupational health and safety management system).
• Manage local risks and propose mitigating measures when relevant to Group Security’s Integrated Risk Framework, systems and processes.
• Work effectively with third-party suppliers to ensure the effective delivery of both security guidelines and project goals are achieved. This would include producing a specification for pieces of work and the ongoing quality assurance of this work.
• Maintain Knowledge of complex industry trends, current security issues and security technology, update management on risks and threats that could impact company business, and full understanding of company insurance structure, including consulting with insurance companies if required.
• Accountable for reporting all accidents, incidents, and near misses, whether the persons are injured or not.
• Taking action within the area of accountability to ensure the HSSE of both the job holder and other persons who may
be affected by acts carried out or failed to be carried out by the job holder while at work
To be successful in the role you will have:
• Minimum of 4 years experience in a similar senior role working within an FM Industry within UAE.
• Minimum 2 years Experience in working with pre-defined processes and procedures and delivering work in accordance with SLA (Service Level Agreements / Contracts)
• Manage Cost and set up cost optimization strategies for Security, Cleaning, Marketing, HR and other related divisions.
• Ability to prepare - reports and related documentation.
• Good Knowledge of both Security and Cleaning Services within FM Industry.
• Ability to set up policies, procedures and process in line with (quality management system); ISO 14001: 2004 (environmental management system); and BS OHSAS 18001: 2007 (occupational health and safety management system).
• Ability to proactively understand customer requirements Security and Cleaning covering Operations.
• Working Knowledge of cost elements of the business and ability to che cost estimations.
• Strong communicator in both written and verbal English
• Good level of numeracy
• Good Knowledge of use of chemicals, machinery, systems, Access control systems management, including technical aspects covering both Security and Cleaning.
• Competent user of the Microsoft Office Suite, including Outlook, Excel, and Word
• Strong ability to conduct investigations, write incident reports and resolve conflict.
if this is you, please apply via the link below via your google account.
Successful applicants will be contacted within 10 days of this posting.
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