We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.
Responsibilities:
Overseeing personnel, including receptionists, kitchen staff, and office employees.
Monitoring employee performance and conducting regular evaluations to help improve customer service.
Collecting payments and maintaining records of budgets, funds, and expenses.
Welcoming and registering guests once they arrive.
Resolving issues regarding hotel services, amenities, and policies.
Organizing activities and assigning responsibilities to employees to ensure productivity.
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