MNA PROPERTIES is looking to hire an IT Specialist who has extensive knowledge of computer hardware and software, network maintenance, and advanced industry knowledge to keep us on the cutting edge. We need someone who can have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth.
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Key Accountabilities:
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their Work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain recor of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders.
Enable faster and smarter business processes and employee productivity,
research and evaluate emerging technologies, hardware, and software.
Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, Adobe and G-Suite products.
Execute system and network administration, design, documentation, implementation, and testing., ensuring components meet needs and work together seamlessly
Implement applications and software upgrades, as well as performance troubleshooting
Train employees on both software and hardware, troubleshoot, and provide technical support when needed
Implement and monitor daily backup and recovery procedures
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Competencies
Core Competencies:
Integrity
Customer Service
Communication
Resilience
Innovative Thinking
Initiative
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IT Skills:
Microsoft Office
Google Analytics
A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
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Qualifications, Experience, Knowledge & Skills:
Bachelor’s Degree in Computer Science
2+ years of experience in computer networks and systems maintenance.
Excellent written and verbal communication skills.
Good interpersonal skills.
Proficient in database programming and software installation.
Exceptional command of the English language (verbal and written)
Confident communicator with strong
Advanced computer literacy, including a strong proficiency of Microsoft Office
Self-motivated with a positive attitude, and ability to work collaboratively as part of a dynamic, high-performing team, and adapt well under pressure
Capability of working independently, taking initiative, and being part of a team working collaboratively
Adherence to company safety standards and policies
Ability to keep company passwords and information confidential
Notes: Statements in this Job Description are intended to reflect, in general, the duties and responsibilities of the position, but are not to be interpreted as totally inclusive.
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