Serving as the first point of contact for IT support within the organisation
Installing, configuring and maintaining software and hardware components of computer and network systems
Diagnosing and troubleshooting software and hardware issues
Repairing and replacing damaged computer and network components
Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
Supporting people whenever they encounter challenges with computers and network devices
Maintaining and updating technical documentation regularly
Testing new hardware and software before full-scale installation
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