Should have excellent verbal communication skills. Active listening and great customer service skills also are a must.
Handle basic customer service problems and requests adeptly.
Being open to new people and ideas. ...
Being friendly and polite. ...
Being sociable. ...
Being judicious and careful. ...
Able to control emotions. ...
Able to empathize with others. ...
Ability to work under Pressure. ...
Ability to remain calm.
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