Operations Management:
· Handling all day to day operations.
· Reducing cost by exercising practices that ensure efficiency, and variant resourcing.
· Applyi.
· Reviewing performance reports for each department, and employee.
· Monitoring Marketing department in regard to quality of advertisements, and publishing efficiency.
· Monitoring company emails (Response Speed, Quality, and replying on behalf MD or absent employees).
· Randomly conducting quality assurance calls to existing clients, and regularly updating QA policies for the QA Department.
· Constantly updating company legal real estate contracts based on new laws, and issues faced.
· Legal company representative (POA Holder)
· Disputes management and solving all sorts of problems or issues arising. Escalate operational issues from
· External communication with company stakeholders (Marketing compani.
· Setting monthly budgets and overseeing costs and revenue.
· Handling IT issues and directing IT dept in new ways to improve company CRM,
and online system to increase effectiveness, and efficiency based on employee’s suggestions.
· CRM Training
Sales & Marketing :
· Responsible for operation of Sales, Leasing and Property Management
· Monitoring Marketing department in regard to quality of advertisements, and publishing efficiency
· Approve the listings
· Prepare Marketing strategy and organize new branding methods
· Exploring new opportunities, and innovating with new offers
· Review the lead reports
· Negotiations with new advertising media (Property finder, Dubizzle, Instagram etc.)
· Coordinate with developers to organize marketing campaigns. Prepare their propos. Maintain contact and relationship with them
· Select and manage the portals
· Working with digital agencies, graphic designers.
· Website coordination
HR
· Managing the recruitment process by HRand selecting proper candidates for each position while maintaining companies’ standards. Handle the Induction of new joinee
· Handle Vi / WPS. Liaising with PRO
· Trade License Renewal
· Handle discipline and grievance of employees
· Handle Employee exits
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