The Receptioni Operator serves as the primary point of contact for visitors and callers while also managing computer-related tasks to support the efficient operation of the office.
Front Desk Operations:
Warmly greet and welcome visitors, clients, and employees.
Answer and direct incoming phone calls to the appropriate individuals or departments.
Maintain a clean and organized reception area.
Computer Operations:
Operate and manage computer systems, including desktops, laptops, and peripheral devices.
Proficiently use office software (e.g., Microsoft Office Suite) for tasks such as word processing, spreadsheet creation, and data entry.
Visitor Assistance:
Provide information about the organization and its services to visitors.
Issue visitor badges and ensure compliance with security procedures.
Communication:
Respond to inquiries via phone, email, or in person, providing accurate and timely information.
Relay messages to the appropriate personnel and ensure effective communication within the organization.
Administrative Support:
Assist with general clerical tasks, such as photocopying, filing, and faxing.
Manage and maintain the office appointment calendar.
Equipment Maintenance:
Monitor the functionality of office equipment, including computers, printers, and other related devices.
Coordinate with IT support for troubleshooting and resolving technical issues.
Data Entry:
Input and update information in databases and spreadsheets as needed.
Ensure accuracy and completeness of data.
Office Coordination:
Coordinate with different departments to facilitate smooth workflow and information sharing.
Notify relevant staff members of visitor arrivals and appointments.
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