You may send your CVs via email ***
Responsibilities:
1. Warmly greet clients, walk them to the proper beauty station and inform assigned hair stylist or nail technician of their arrival
2. Book and confirm appointments via phone and email
3. Process transactions (cash and credit cards) and issue receipts
4. Offer beverages and chat with clients who are in the waiting area
5. Welcome walk-ins, answer questions about services and schedule appointments based on availability
6. Inform clients about new services and discounts
7. Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
8. Update client records with contact and billing details, appointments and services offered
9. Manage our call center
10. Maintain a tidy reception area
11. Order business cards, brochures and stationery as needed
12. Provide other assistance as necessary
13. Participate and support employee activities initiated by the management
14. Full support on optimizing the beauty bar’s revenue & profit generation
Competencies & Requirements:
1. Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
2. Hands-on experience with office equipment, like printers and POS systems
3. Familiarity with processing transactions
4. Excellent communication abilities (verbal, phone and email) with a customer service attitude
5. Solid organization and record-keeping skills
6. An ability to remain calm under stressful circumstances
7. Trustworthy, honest & team player
8. Understanding and compliance of sanitation and sterilization standards
9. Flexibility to work in shifts and multitasking
DISCLAIMER: Dear Candidate! You are fully responsible to deal with the employer on the hiring process. GulfJobs.com will not take any responsibility on your hiring process. Genuine employer does not ask money for hiring!