Job Title: Retail Supervisor
Job Summary: As a red meat retail shop supervisor, your role would involve overseeing the day-to-day operations of the shop. Here's a brief job description:
Key Responsibilities:
1.Team Management: Supervise and lead a team of sales associates, butchers, and other staff. Ensure they are trained, motivated, and providing excellent customer service.
2.Inventory Management: Monitor and manage inventory levels to ensure a well-stocked and fresh selection of red meat products. Implement strategies to minimize waste and optimize inventory turnover.
3.Customer Service: Foster a customer-friendly environment. Address customer inquiries, concerns, and feedback. Strive to enhance the overall shopping experience.
4.Quality Control: Maintain high standards for the quality and freshness of red meat products. Implement and enforce food safety regulations and hygiene practices.
5.Sales and Promotion: Develop and implement sales strategies to boost revenue. Collaborate with marketing to create promotions, displays, and events to attract customers.
6.Vendor Relations: Manage relationships with meat suppliers and negotiate pricing and terms. Ensure the timely and consistent delivery of quality products.
7.Financial Management: Monitor and control expenses to meet budgetary goals. Track sales performance and contribute to financial reporting.
8.Compliance: Stay informed about local health and safety regulations, as well as industry standards. Ensure the shop operates in compliance with these standards.
9.Training and Development: Provide ongoing training for staff to enhance their product knowledge, customer service skills, and overall performance.
10.Problem Solving: Address any operational issues or customer complaints promptly. Troubleshoot and find effective solutions to maintain smooth operations.
Qualifications:
•Bachelor's degree in business, retail management, or a related field (or equivalent work experience).
•Proven experience in retail management, with a track record of achieving sales and operational goals.
•Strong leadership and communication skills.
•Knowledge of retail software and point-of-sale (POS) systems.
•Excellent customer service and interpersonal skills.
•Ability to work flexible hours, including weekends and holidays.
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