Job Overview:
As a Sales Coordinator, you will be responsible for providing administrative and operational support to the sales department. Your role is essential in facilitating effective communication, organization, and efficiency within the sales team.
Key Responsibilities:
Order Processing: Process sales orders accurately and efficiently, ensuring all necessary doentation is complete.
Customer Support: Act as a point of contact for customers, addressing inquiries, resolving issues, and providing exceptional customer service.
Sales Team Assistance: Assist sales representatives with order management, product information, and other sales-related tasks.
Inventory Management: Monitor and maintain inventory levels to meet customer demands and prevent stockouts.
Data Management: Maintain and update the sales database with customer information, order details, and sales records.
Reporting: Generate sales reports and analytics to help identify trends, opportunities, and areas for improvement.
Doentation: Prepare and maintain sales contracts, proposals, and other relevant doentation.
Coordination: Collaborate with various departments such as marketing, logistics, and finance to ensure a seamless sales process.
Sales Meetings: Assist in organizing and scheduling sales meetings, conferences, and appointments.
Quotation Generation: Prepare and send price quotations to potential customers.
Qualifications:
High school diploma or equivalent; a degree in business or a related field is a plus.
Proven experience in a sales support or coordination role.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in using CRM software and MS Office Suite.
Attention to detail and a commitment to accuracy.
Ability to work effectively in a fast-paced, dynamic environment.
Optional Skills and Abilities:
Knowledge of industry-specific products or services.
Experience with sales forecasting and pipeline management.
Familiarity with e-commerce platforms and order processing systems.
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