OUTLINE for Sales Executive:
Sales Executive arranges door to door service for relocation of house hold goods or office effects. Sales Executive must communicate effectively, at various levels, with all parties involved to ensure services are performed to meet contractual obligations and within industry guidelines.
QUALIFICATIONS for Sales Executive:
High school diploma or equivalent is required.
Exemplary customer service and communication skills (verbal and written)
alongside an enthusiastic attitude are a necessity.
Proven probl identification and analytical decision-making skills will be helpful.
Ability to multi-task and work in a fast-paced, autonomous environment with consistently high-quality results is necessary.
DUTIES AND RESPONSIBILITIES for Sales Executive:
Responsible for maintaining communication throughout the move process with customer and other dept. etc...
Have to do physical survey to find out the volume of job. (Site visit)
Need to do marketing and get new accounts to the company.
Administers all necessary information and paperwork to ensure an efficient and timely relocation for the customer.
Sets up and maintains all computer records for customers.
Verifies that services are performed as scheduled and adhere to all contractual guidelines, as well as industry guidelines, pertaining to the move.
Ensures each customer’s record and data file content is complete and accurate.
Communicates directly with customers to schedule and confirm appointment times, delivery dates, and start times for all booked jobs.
Collects prepayments or COD amounts from customer or informs accounting department to invoice the account.
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