• Conducted frequent benchmarking of competitor pricing and service mix competitive and developed
recommendations to enhance the hotel’s positioning in the market
• Coordinated with the hotel’s internal marketing team on promotional activities and events
• Conducted post shift audits on internal hotel café and restaurant revenue
• Negotiated rates, contracts, and terms and conditions with corporate and commercial clients, ensuring
profitability and visitor satisfaction
• Coordinated with other departments within the hotel, such as catering, audiovisual, and rooms, to ensure
seamless delivery of events and exceed client expectations
• Conducted weekly and monthly analysis of hotel occupancy rates to be presented to hotel management
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