⦁ Listening to customer requirements and presenting appropriately to make a sale.
⦁ Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
⦁ Cold calling to arrange meetings with potential customers to prospect for new business;
⦁ Responding to incoming email and phone inquiries.
⦁ Acting as a contact between a company and its existing and potential markets.
⦁ Negotiating the terms of an agreement and closing sales.
⦁ Gathering market and customer information.
⦁ Representing their company at trade exhibitions, events and demonstrations.
⦁ Negotiating on price, costs and specifications with buyers and managers.
⦁ Challenging any objections with a view to getting the customer to buy.
⦁ Recording sales and order information and sending copies to the sales office, or entering figures into a computer system.
⦁ Reviewing your own sales performance, aiming to meet or exceed targets.
⦁ Gaining a clear understanding of customers' businesses and requirements.
⦁ Feeding future buying trends back to employers.
⦁ Attending team meeting and sharing best practice with colleagues.
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