Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures
Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
Hire, train, develop, and supervise staff
Provide staff with feedback, coaching, and performance evaluations
Coordinate daily staffing and staffing schedules
Ensure the store complies with outlined safety policies and proceduces, as well as state and local health regulations
Make sure wages, work hours, and equal employment opportunities are upheld according to federal and state laws
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