Job Summary:
As a manager of the Logistics department, they are responsible for the consistent availability of the products for customers while maintaining optimum stock & operation costs.
The main responsibilities include Sales Forecasting, Procureme Planning, Customer Service, Warehousing, Distribution, Improvement Projects, Costs Control, Performance Reporting, and Information System Maintenance.
Reporting lines; team structure and intern key contacts
Job Responsibilities:
Logistics Department Management:
• Operational management of the team members.
• Monthly performance review through the Balanced Scorecard.
• Logistics budget definition and follow up.
Forecasting:
• Define sales forecasts for basic saleable items on 12 rolling months.
• Coordinate the definition of the future launch items forecast in collaboration with Commercial, Marketing, and Training departments.
• Supervise the preparation of the Monthly Forecasts Accuracy report.
Procurement / Supply Planning
• During the biweekly inventory replenishment through DRP order, ensure the correct placement of orders by examining:
• Current level of stock on hand + in transit,
• Replenishment strategy and its related stock parameters,
• Monthly actual sales,
• Sales forecasts.
• For each initiative, considering the On-Counter Date (OCD) and the retro planning defined by lead times, ensure the correct placement of orders to guarantee the products available on time and in full.
• Optimize the inbound freight charges by reducing the Air-Land Ratio and by complying with prepacked cart ordering.
• Give support to the Supply Planner in the process of preparing the Days of Inventory (DOI) report and its related action plan.
• Make sure, in partnership with the Regional Regulatory Affairs, of the product's compliance with the Saudi importation rules as per SFDA regulation.
• Ensure the accurate price update in the system.
Retail Planning
• DTC activities are today reshaping the activities of PCD Arabia with the importance taken by our network of boutiques and the shift to e-commerce.
Customer Service and Downstream Supply chain:
• Ensure the proper process of orders received from customers and follow up their perfect preparation in the warehouse.
• Monitor the dispatch process of new launch items.
• Provide ad hoc retailers’ stock analysis.
• Supervise the preparation of the Launches on Time ratio
Warehouse and Distribution
• Supervise the partnership between PCD Arabia and its service provider regarding the 2 main outsourced services: Warehouse and Distribution.
• Ensure a high-level performance of the service provider in terms of lead-time and quality.
• Conduct monthly KPI review meetings in partnership with the service provider: data analysis, action plan definition, and follow up.
• Ensure accurate inventory in the system vs. physical stock available in the warehouse by making sure of a proper preparation process, stock control, and cycle counting.
Improvement Project:
• In close collaboration with other departments, be strongly involved in different Improvement Project aiming to further develop the logistics performance at:
o Local Level: PCD Saudi Arabia
o Downstream: Retailers
o Regional: PCD Orient
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