Ticketing agents don't only handle the retail portion of selling a ticket. They also deal with planning schedules for customers and helping them reach their destination via the best route and at the lowest cost.
Ticketing agents must be familiar with schedules and be able to answer questions about travel times, connections and layovers.
Arrange travel and accommodation for clients.
Research, negotiate, and secure rate with airlines, car rental companies, and hotels.
A high school diploma or GDS certificate is required; an associate’s degree in an appropriate field of study (e.g., hospitality, travel) is preferred.
3+ years of experience in travel or a related field is also required.
Need someone who can work independently and as part of a team.
Must have strong oral and written communication skills; must be a good listener.
Must be extremely well-organized, able to multitask and prioritize.
Need a positive attitude, attention to detail, patience, and persistence.
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