Team Management:
Supervise and lead warehouse staff, including training new employees and facilitating ongoing development.
Schedule shifts and assign tasks to ensure optimal productivity and coverage.
Inventory Control:
Monitor inventory levels and coordinate stock replenishment.
Conduct regular audits to verify inventory accuracy and investigate discrepancies.
Safety and Compliance:
Ensure the warehouse operates in compliance with occupational health and safety regulations.
Conduct safety training sessions and enforce safe work practices among staff.
Process Optimization:
Identify areas for improvement in warehouse processes and implement efficient operational workflows.
Utilize warehouse management systems (WMS) to streamline order processing and inventory management.
Quality Control:
Oversee the receiving and shipping of goods, ensuring quality standards are met.
Address customer complaints and resolve issues related to product quality.
Performance Metrics:
Monitor performance metrics to assess productivity and efficiency.
Prepare reports on warehouse operations, highlighting successes and areas for improvement.
Qualifications
Education: A high school diploma is required; a degree in logistics, supply chain management, or business administration is preferred.
Experience: Prior experience in warehouse management or a supervisory role is essential, typically 3-5 years in a warehouse or logistics setting.
Technical Skills: Proficiency in using warehouse management software and Microsoft Office suite. Familiarity with inventory management systems is a plus.
Key Skills
Leadership: Strong leadership qualities to motivate and manage a diverse team effectively.
Communication: Excellent verbal and written communication skills to interact with team members and stakeholders.
Problem-Solving: Ability to analyze issues and implement effective solutions promptly.
Attention to Detail: Ensuring accuracy in inventory management and quality control is crucial.
Physical Stamina: The role may require physical activity, including lifting and moving materials.
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