Connect6 Group is a Canadian based company based in Toronto with an office presence in GCC countries. We are looking to expand our Call Center operations in GCC to work with USA based programs through outbound calling.
We are looking for an experienced Call Center Manager to join our GCC team. As a Call Center Sales Manager, you will be responsible for training, coaching and managing Call Center Representatives. The goal for the sales representatives is to outbound call small to medium sized businesses in the USA with the main goal to sell SaaS products.
RESPONSIBILITIES:
Report daily Sales targets to Director of Operations
Training and ongoing coaching of call center sales representatives
Auditing reps, completion of coaching reports
Producing sales as part of demonstration as necessary during coaching
Driving sales results and monitoring hourly performance of representatives
Complete sales compliance checklists as required
Scheduling shifts and report to the director, getting confirmations of shifts and managing shifts according to targets
Ensuring 24/7 coverage
Strategize based on KPI including outlining areas of opportunity and plan accordingly to improve the results
REQUIREMENTS:
Open Full-time availability is required
Only candidates with call center sales experience will be considered
Experience dealing with the USA market is an asset
Must be fluent in speaking, reading and writing in English
Must be Bahraini National or an expat with a transferable visa
COMPENSATION:
1000 BHD per month base plus monthly bonuses based on results
On target earnings per month with bonuses is 2900 BHD
START DATE:
Mid-April, 2023
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